HOW TO BUY: - Our methods of payments are listed HERE
HOW TO CONTACT US: - Our contact information is here: CONTACT US:
FAQ`s ARE HERE:- sales & return policies - product warranty.
PRIVACY:We do not sell, use, or market in any way your telephone# / e-mail address / or credit card info - your info is for our S&H use only.
BUSINESS HOURS -
-9-5 Eastern - 12-9 Pacific
If no answer we are busy - just send an email to firstname.lastname@example.org
For tech info or availability of an item call: 514-835-7476 or email a question HERE: To place an order call - 1-877-FUN-AUTO (386-2886)
WHY ARE C$ PRICES NOT PEGGED AT THE EXCHANGE RATE? - when shipping from our Canadian offices, we have paid the Canadian taxes & duties so the US - C$ price difference may not be at the current exchange rate - you would have to pay these charges if you purchased from any US warehouse too so this is a fair policy.
RETURNS :Please call 514-835-7476 or e-mail a request for return If the product is defective a new item will be shipped to you at no charge If it`s a non warranty return there is a 15% restocking charge and no credit given for freight. Please make sure you really want it - it`s expensive to return. Often taxes and duties apply at the border and you are responsible for these charges. Performance items are not returnable under any curcumstances - items like suspension parts (coilovers. lowering springs, camber kits etc.) SEATS are NOT returnable under any circumstances - make sure it`s what you really want before ordering.
It is up to the customer to inspect the goods for damage upon receipt. If damaged you must show the courier / postal worker right away and make a claim. We ship the goods as new, however, there are times when the courier company could have droped something - if the box looks broken it is up to you, and prudent, to at least open the item and inspect it in order to make a claim.
Damaged shipments should be checked in the presence of the carrier. Please keep all shipping cartons and packing material for carrier inspection. We at PPSONLINE will not initiate any claims with the carrier (except when the package is missing). Claims for shortage of items must be made within 48 hours after receipt of merchandise. Claims of damaged shipments must be made by the customer with the carrier.
WHY NO PHONE RESPONSE?In order to accomodate the various time zones in N/A our sales staff starts at noon EST time (9am Pacific). The shipping personal uses the 9-12 time to perpare and ship the previous days orders. This allows us to takewest coast orders right up to 6pm Pacific time (9pm EST), in fact, the owner even call forewards the phones to his homeoffice and if at home will take orders until 11pm EST and weekends if in (even Sunday).
WARRANTY:(DISCLAIMER): ATTENTION: MOST PRODUCTS SOLD ON THIS SITE ARE PRODUCED FOR
OFF-ROAD AND SHOW PURPOSE ONLY. SOME ITEMS ARE NOT SUITABLE FOR REGULAR DRIVING CONDITIONS,
FOR IT IS WITHOUT “DOT” OR “SAE” APPROVAL. USER MUST FOLLOW THE DIRECTIONS GIVEN AND ANY
MISUSE OF THIS PRODUCT IS AT HIS OWN RISK. THE MANUFACTURER, DISTRIBUTOR, AND RETAILER WILL
NOT BE HELD RESPONSIBLE FOR USING THESE ITEMS OTHER THAN SPECIFIED ABOVE. CHECK LOCAL LAWS.
We do not guarantee any of the products sold on this web site - the products are guaranteed by the manufacturers. We do
offer the facility to receive and send out warranted products on behalf of the manufacturer but are in no way responsible
for defects or damage caused to any person or persons automobile. We are acting as an agent for the manufacturer only.
If you have issues regarding damage to you or your automobile, please contact the manufacturer of the item in question