call 514-835-7476 or e-mail
a request for return If the product is defective a new
item will be shipped to you at no charge
If it`s a non warranty return there is a 15% restocking
charge and no credit given for freight. Please make
sure you really want
it - it`s expensive to return. Often taxes and duties
at the border and you are responsible for these charges.
Performance items are not returnable under any curcumstances
- items like suspension parts (coilovers. lowering springs,
camber kits etc.) SEATS are NOT returnable under any
circumstances - make sure it`s what you really want
is up to the customer to inspect the goods for damage
upon receipt. If damaged you must show the courier /
postal worker right away and make a claim. We ship the
goods as new, however, there are times when the courier
company could have droped something - if the box looks
broken it is up to you, and prudent, to at least open
the item and inspect it in order to make a claim.
Damaged shipments should be checked in the presence
of the carrier. Please keep all shipping cartons and
packing material for carrier inspection. We at PPSONLINE
will not initiate any claims with the carrier (except
when the package is missing). Claims for shortage of
items must be made within 48 hours after receipt of
merchandise. Claims of damaged shipments must be made
by the customer with the carrier.
NO PHONE RESPONSE?In
order to accomodate the various time zones in N/A our
sales staff starts at noon EST time (9am
Pacific). The shipping personal uses the 9-12 time to
perpare and ship the previous days orders.
allows us to takewest coast orders right up to 6pm Pacific
time (9pm EST), in fact, the owner even call
the phones to his homeoffice and if at home will take
orders until 11pm EST and weekends if in (even Sunday).
MOST PRODUCTS SOLD ON THIS SITE ARE PRODUCED FOR
OFF-ROAD AND SHOW PURPOSE ONLY. SOME ITEMS ARE NOT SUITABLE
FOR REGULAR DRIVING CONDITIONS,
IT IS WITHOUT “DOT” OR “SAE” APPROVAL. USER MUST FOLLOW
THE DIRECTIONS GIVEN AND ANY
OF THIS PRODUCT IS AT HIS OWN RISK. THE MANUFACTURER,
DISTRIBUTOR, AND RETAILER WILL
BE HELD RESPONSIBLE FOR USING THESE ITEMS OTHER THAN
SPECIFIED ABOVE. CHECK LOCAL LAWS.
do not guarantee any of the products sold on this web
site - the products are guaranteed by the manufacturers.
offer the facility to receive and send out warranted
products on behalf of the manufacturer but are in no
defects or damage caused to any person or persons automobile.
We are acting as an agent for the manufacturer only.
you have issues regarding damage to you or your automobile,
please contact the manufacturer of the item in question